The Federal Government, specifically the General Services Administration (GSA) mandated the use of a Government-Wide Travel System to implement a standardized/ effective travel system for all agencies to use that complied with all Federal Government travel policies and promoted online travel efficiencies. Edgewater was tasked to assist the Department of Energy (DOE) with their migration of its existing enterprise travel system to the latest E-Government Travel System (ETS).
Edgewater supports an independent energy agency that helps customers to obtain secure, reliable, and reasonably priced energy. The organization’s goals are to ensure reasonable energy rates, and safe and reliable infrastructure. When connectivity issues arise, work staggers to a halt, leaving projects in limbo.
Leaders agreed that it was time to retire their Transformation system and upgrade it to a platform that would be more flexible in developing robust, reliable collection systems with lower operating and maintenance costs.
With scores of DOE reporting organizations submitting separate spreadsheets to the Chief Financial Officer (CFO), there were hundreds of risks and controls. While the process was meeting Federal requirements, the system was inefficient and clumsy.