The Challenge:

A staff office at a Cabinet-level federal agency provided Edgewater with a task to perform a needs analysis on a very inefficient 20-year-old system and with outdated manual processes and cyber security vulnerabilities. The client specifically requested Edgewater to document the “as is” environment and processes and recommend a “to be” environment and processes that would meet the mission requirements with a secure system solution using updated technology and more efficient business processes. Change management also posed a significant challenge because the users were comfortable with the current system and were not concerned about the cyber security vulnerabilities.

The Solution:

Edgewater delivered the requested needs analysis that included detailed documentation of the mission requirements and recommended a plan to replace the legacy system with a commercial off-the-shelf solution implemented in a cloud-environment. The initial task was expanded, and Edgewater was asked to implement the recommended solution and updated business processes. Edgewater provided program management and technical systems consultants to acquire the off-the-shelf solution, configure the system environment, migrate the legacy data, address change management, develop and assist with training on the new processes, and manage the overall transition/implementation.

The Outcome:

The project ended with the successful retirement of the legacy systems and the seamless implementation of a new enterprise-level system application and improved business processes. The new system provided the ability for the data to directly entered by multiple users from remote sites and eliminated re-entry by the central office. This was a significant efficiency improvement that also greatly improved the quality of the data in the system. Supported off-the-shelf software in the cloud-based environment also resolved the client’s concerns regarding technology support and cyber security.

“The services and expertise provided by Edgewater were superb. They were very knowledgeable, and deliverables were on time. Thanks to their outstanding support, we were able to complete our project on time and under budget."

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Further Reading

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Our People…Your Edge

We didn’t create our outstanding team by accident.

Our advantage comes from a consistent focus on attracting highly talented and dedicated people – and a commitment to honoring and empowering them so that they stay. With meaningful work and industry-leading training, compensation, and benefits, Edgewater careers are enviable so that our people are our edge.

Working for Edgewater Federal Solutions for the past 5 years has renewed my belief that great companies still exist.   They value and recognize the employee and invest in our futures.  To anyone considering a career with Edgewater, if you enjoy a positive working environment with a company that values and recognizes its employees contributions come join us.

- Al Tornabene